{"id":836,"date":"2026-05-20T10:57:50","date_gmt":"2026-05-20T10:57:50","guid":{"rendered":"https:\/\/byjannah.com\/?page_id=836"},"modified":"2026-05-21T14:02:46","modified_gmt":"2026-05-21T14:02:46","slug":"retur-og-refunderingspolitik","status":"publish","type":"page","link":"https:\/\/byjannah.com\/en\/retur-og-refunderingspolitik\/","title":{"rendered":"retur- og refunderingspolitik"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"836\" class=\"elementor elementor-836\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df5aaa1 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"df5aaa1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58ee46b elementor-widget elementor-widget-text-editor\" data-id=\"58ee46b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"285\" data-end=\"476\">\u00a0<\/p><p data-start=\"285\" data-end=\"476\">Hos <span class=\"\" data-state=\"closed\"><a class=\"decorated-link cursor-pointer\" target=\"_blank\" rel=\"noopener\">BYJANNAHCOPENHAGEN<\/a><\/span> \u00f8nsker vi, at du skal v\u00e6re tilfreds med dit k\u00f8b. Hvis du mod forventning ikke er tilfreds, tilbyder vi returnering i henhold til nedenst\u00e5ende vilk\u00e5r.<\/p><h2 data-section-id=\"1bz4x9x\" data-start=\"478\" data-end=\"499\">1. Fortrydelsesret<\/h2><p data-start=\"501\" data-end=\"568\">Du har 14 dages fortrydelsesret fra den dag, du modtager din ordre.<\/p><p data-start=\"570\" data-end=\"690\">For at benytte din fortrydelsesret skal du kontakte os inden udl\u00f8bet af de 14 dage via e-mail p\u00e5 [inds\u00e6t e-mailadresse].<\/p><h2 data-section-id=\"1kdx1i9\" data-start=\"692\" data-end=\"725\">2. Betingelser for returnering<\/h2><p data-start=\"727\" data-end=\"812\">For at en vare kan godkendes til returnering, skal f\u00f8lgende betingelser v\u00e6re opfyldt:<\/p><ul data-start=\"814\" data-end=\"1030\"><li data-section-id=\"j29b3p\" data-start=\"909\" data-end=\"972\">Varen m\u00e5 ikke v\u00e6re beskadiget, vasket eller have tegn p\u00e5 brug<\/li><li data-section-id=\"14o3ahy\" data-start=\"973\" data-end=\"1030\">Varen skal returneres i original emballage, hvis muligt<\/li><\/ul><p>Du m\u00e5 gerne pr\u00f8ve t\u00f8jet som du ville g\u00f8re i en fysisk butik.<\/p><p data-start=\"1032\" data-end=\"1123\">Vi forbeholder os retten til at afvise returneringer, der ikke overholder ovenst\u00e5ende krav.<\/p><h2 data-section-id=\"g3j0vd\" data-start=\"1427\" data-end=\"1451\">4. Returneringsproces<\/h2><p data-start=\"1453\" data-end=\"1506\">For at starte en returnering bedes du kontakte os p\u00e5:<\/p><p data-start=\"1508\" data-end=\"1577\"><strong data-start=\"1508\" data-end=\"1519\">E-mail: <\/strong>contact@byjannah.com<\/p><p data-start=\"1579\" data-end=\"1657\">N\u00e5r din returnering er godkendt, vil du modtage instruktioner til returnering.<\/p><p data-start=\"1659\" data-end=\"1746\">Kunden er selv ansvarlig for returfragten, medmindre varen er defekt eller fejlleveret.<\/p><p data-start=\"1748\" data-end=\"1867\">Vi anbefaler, at returneringen sendes med tracking, da kunden b\u00e6rer ansvaret for pakken, indtil den er modtaget hos os.<\/p><h2 data-section-id=\"g1d8o7\" data-start=\"1869\" data-end=\"1886\">5. Refundering<\/h2><p data-start=\"1888\" data-end=\"1986\">N\u00e5r vi har modtaget og inspiceret varen, vil refunderingen blive behandlet indenfor 5-10 hverdage.<\/p><p data-start=\"1988\" data-end=\"2061\">Refunderingen sker til samme betalingsmetode, som blev anvendt ved k\u00f8bet.<\/p><p data-start=\"2063\" data-end=\"2176\">Eventuelle oprindelige fragtomkostninger refunderes ikke, medmindre returneringen skyldes en fejl fra vores side.<\/p><p data-start=\"2063\" data-end=\"2176\">Vi forbeholder os retten til at kr\u00e6ve\u00a0 betaling for v\u00e6rdiforringelse, hvis den returnerede vare er brugt mere end n\u00f8dvendigt.\u00a0<\/p><h2 data-section-id=\"tw0d3f\" data-start=\"2178\" data-end=\"2197\">6. Reklamationer<\/h2><p data-start=\"2199\" data-end=\"2343\">Hvis du modtager en defekt eller forkert vare, bedes du kontakte os hurtigst muligt p\u00e5 contact@byjannah.com med billeder og beskrivelse af problemet.<\/p><p data-start=\"2345\" data-end=\"2451\">I henhold til k\u00f8beloven har du 24 m\u00e5neders reklamationsret p\u00e5 varer med fabrikations- eller materialefejl.<\/p><p data-start=\"2453\" data-end=\"2582\">Reklamationsretten d\u00e6kker ikke almindelig slitage, forkert brug eller skader for\u00e5rsaget af manglende korrekt behandling af varen.<\/p><h2 data-section-id=\"e7l5b\" data-start=\"2584\" data-end=\"2611\">7. Ikke-afhentede pakker<\/h2><p data-start=\"2613\" data-end=\"2757\">Hvis en pakke ikke afhentes og returneres til os, forbeholder vi os retten til at fratr\u00e6kke fragt- og h\u00e5ndteringsomkostninger fra refunderingen.<\/p><h2 data-section-id=\"makzdf\" data-start=\"2759\" data-end=\"2772\">8. Kontakt<\/h2><p data-start=\"2774\" data-end=\"2874\">Har du sp\u00f8rgsm\u00e5l vedr\u00f8rende returnering eller refundering, er du altid velkommen til at kontakte os:<\/p><p data-start=\"2876\" data-end=\"2980\" data-is-only-node=\"\"><strong data-start=\"2876\" data-end=\"2898\">BYJANNAHCOPENHAGEN<\/strong><br data-start=\"2898\" data-end=\"2901\" \/>E-mail: contact@byjannah.com<br data-start=\"2931\" data-end=\"2934\" \/>Website: <span class=\"\" data-state=\"closed\"><a class=\"decorated-link cursor-pointer\" target=\"_blank\" rel=\"noopener\">BYJANNAHCOPENHAGEN<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 Hos BYJANNAHCOPENHAGEN \u00f8nsker vi, at du skal v\u00e6re tilfreds med dit k\u00f8b. Hvis du mod forventning ikke er tilfreds, tilbyder vi returnering i henhold til nedenst\u00e5ende vilk\u00e5r. 1. Fortrydelsesret Du har 14 dages fortrydelsesret fra den dag, du modtager din ordre. For at benytte din fortrydelsesret skal du kontakte os inden udl\u00f8bet af de 14 dage via e-mail p\u00e5 [inds\u00e6t e-mailadresse]. 2. Betingelser for returnering For at en vare kan godkendes til returnering, skal f\u00f8lgende betingelser v\u00e6re opfyldt: Varen m\u00e5 ikke v\u00e6re beskadiget, vasket eller have tegn p\u00e5 brug Varen skal returneres i original emballage, hvis muligt Du m\u00e5 gerne pr\u00f8ve t\u00f8jet som du ville g\u00f8re i en fysisk butik. Vi forbeholder os retten til at afvise returneringer, der ikke overholder ovenst\u00e5ende krav. 4. Returneringsproces For at starte en returnering bedes du kontakte os p\u00e5: E-mail: contact@byjannah.com N\u00e5r din returnering er godkendt, vil du modtage instruktioner til returnering. Kunden er selv ansvarlig for returfragten, medmindre varen er defekt eller fejlleveret. Vi anbefaler, at returneringen sendes med tracking, da kunden b\u00e6rer ansvaret for pakken, indtil den er modtaget hos os. 5. Refundering N\u00e5r vi har modtaget og inspiceret varen, vil refunderingen blive behandlet indenfor 5-10 hverdage. Refunderingen sker til samme betalingsmetode, som blev anvendt ved k\u00f8bet. Eventuelle oprindelige fragtomkostninger refunderes ikke, medmindre returneringen skyldes en fejl fra vores side. Vi forbeholder os retten til at kr\u00e6ve\u00a0 betaling for v\u00e6rdiforringelse, hvis den returnerede vare er brugt mere end n\u00f8dvendigt.\u00a0 6. Reklamationer Hvis du modtager en defekt eller forkert vare, bedes du kontakte os hurtigst muligt p\u00e5 contact@byjannah.com med billeder og beskrivelse af problemet. I henhold til k\u00f8beloven har du 24 m\u00e5neders reklamationsret p\u00e5 varer med fabrikations- eller materialefejl. Reklamationsretten d\u00e6kker ikke almindelig slitage, forkert brug eller skader for\u00e5rsaget af manglende korrekt behandling af varen. 7. Ikke-afhentede pakker Hvis en pakke ikke afhentes og returneres til os, forbeholder vi os retten til at fratr\u00e6kke fragt- og h\u00e5ndteringsomkostninger fra refunderingen. 8. Kontakt Har du sp\u00f8rgsm\u00e5l vedr\u00f8rende returnering eller refundering, er du altid velkommen til at kontakte os: BYJANNAHCOPENHAGENE-mail: contact@byjannah.comWebsite: BYJANNAHCOPENHAGEN<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-836","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/byjannah.com\/en\/wp-json\/wp\/v2\/pages\/836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/byjannah.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/byjannah.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/byjannah.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/byjannah.com\/en\/wp-json\/wp\/v2\/comments?post=836"}],"version-history":[{"count":10,"href":"https:\/\/byjannah.com\/en\/wp-json\/wp\/v2\/pages\/836\/revisions"}],"predecessor-version":[{"id":1036,"href":"https:\/\/byjannah.com\/en\/wp-json\/wp\/v2\/pages\/836\/revisions\/1036"}],"wp:attachment":[{"href":"https:\/\/byjannah.com\/en\/wp-json\/wp\/v2\/media?parent=836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}